First, service commitments
1 the company provides services to the following
A. return period: products sold since (in online display sign after receiving STH) within 7 days from the date of the product quality problem caused by not normal use, promise unconditional refunds, and is responsible for pay the express freight back and forth, return goods delivery according to charge the freight charges from the actual amount of payment) will not receive A return shipping fee to pay, the details may consult customer service.
B.: the product of the limited warranty period from the date of sale (to sign up online display) product quality problems within one month by not working, we are committed to the new replacement products (express freight undertake).
C. warranty period; the product from the date of sale (to the online display sign) from a month to 3 months due to quality problems we are responsible for the free warranty (back and forth by the buyer responsible).
2 in the warranty period, the following conditions to implement the cost of parts and components of the cost of charging service
A. by the customer caused by the improper use of product damage;
B. failure, damage caused by the use of the method and the matters needing attention in the operation.
C. The products are disassembling or modified, we will not be warranty.
3 for faulty products outside the warranty period, the company will charge the labor cost, spare parts costs.
4. Product warranty after repair (for the same fault) still have 3 months free warranty.
Two, the warranty approach
1, since the date of sold, warranty of products, the company promised the longest do not exceed 5 working days to repair the products returned.
Brand: Surface Pro3 generation
Model: A ADP-40TH
Input: 1.2A 50- 60Hz 100-240V
Output: 12 v 2.58 A 36 w
Interface: magnetic interface
Applicable models: Surface Pro3 generation
Place of Origin Guangdong, China (Hengji )
Brand Name Hengji
Model Number Surface Pro3
Name laptop adapter: 12V 2.58A 36W
Color black, or accordingly
Usage for laptop
Output voltage: 12V
Output current: 2.58A
Output frequency: 50-60HZ
Output power: 1-36W
Input voltage: AC100-240V
Supply type OEM service
Certification CE, ROHS, CCC