One, service commitment
1. The company provides services to the following situation
A. on stage: since the products sold (online display sign) 7 days from the date of the internal product quality problems caused by not working, promised unconditional return refund, and pay round-trip express freight, courier charge issued by return the actual amount of the freight charges paid) not to accept the returned goods to pay the freight, specific matters to the customer service consulting.
B. change period: this product since the date of sold (in the online display sign after receiving STH) within one month product quality problem caused by not normal use, we are committed to replacement of new products (shall be borne by the express freight).
C. warranty; This product since the date of sold (in the online display sign after receiving STH) a month for 3 months because of quality problems we will be responsible for free warranty (back and forth the freight shall be the responsibility of the buyer). & have spent
2 in the warranty period, the following conditions to implement the cost of parts and components of the cost of charging service
A. by the customer caused by the improper use of product damage;
B. failure, damage caused by the use of the method and the matters needing attention in the operation.
C. disassembling or modified product we not warranty.
(3) for the warranty failure products, the company will be charged for labor, spare parts cost.
4 product warranty period after repair (for the same fault) still enjoy 3 months warranty.
Two, the warranty approach
1, since the date of sale, the warranty period of the product, the company's commitment to the maximum length of not more than five working days to return the product repair;
Input: 100-240V 1.2A 50- 60Hz
Output:15V 1.6A 24W
Applicable model: Pro4 Surface generation
Place of Origin Guangdong, China (Hengji )
Model Number Surface Pro3
Name laptop adapter: 15V 1.6A 24W
Color black, or accordingly
Usage for laptop
Output voltage: 15V
Output current: 1.6A
Output frequency: 50-60HZ
Output power: 1-24W
Input voltage: AC100-240V
Supply type OEM service
Certification CE, ROHS, CCC