We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The design of the hydrogel film is very accurate and economical. It is especially easy to paste. It is automatically adsorbed when the whole sheet is put. It sticks to the mobile phone and seems silky. The sensitivity of the screen is also very high, and the response is particularly sensitive, without affecting it at all. Very happy with the results
The size of the film is very suitable, the quality is good, the hand feel is not astringent, it is very smooth, and the screen is as high-definition as without it. The display is very clear, and there are no white edges and bubbles. The fit is perfect, and there is really no problem in using it.
The quality of the hydrogel film here is better than the one I bought at other homes, and it is very easy to paste. I watched the video and posted it. It worked very well. I couldn’t see the film at all. The sensitivity is very high after the paste. A clean screen without fingerprints, great!
The goods have been received. Nothing is damaged. A high-quality product feels completely different from tempered glass, (personal) advantages: it fits your phone's screen very well. -Sensitivity is slightly better than glass. -More comfortable to the touch. -When placing the TPu box, it will not be too tight.
The touch is very sensitive and the anti-fingerprint effect is good. It is as good and smooth as when there is no film, and the anti-fingerprint feels very strong. After sticking, the touch is very sensitive and the response is very fast. It is very sensitive to the touch and very suitable.