SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aliexds (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
One of my screen protectors came cracked but the other was in good shape. I’m waiting to see what the store will do to fix this issue. I ordered 7-15-2020 received today 8-10-2020. Almost a months wait.
It's as described. The protectors came very well packaged and well protected. Thank you!
It came very fast , I love the fact it came with a small cleaning pads. It’s very helpful
Received the item as it was mentioned by store. Thank you
Стекло отличное, кажется тёмным, поставлю посмотрю как смотрится через него
All good
It was 16days until the goods arrived. The product is good.
Easy to put on, can’t see from sides, and got here pretty fast.
Great product. Live up to expectations. I durable and gives privacy
privacy film. be identical to the image
I would buy from this store again. Very neat price is good.
You are a very serious and good store, thanks for the product arrived very fast
Good product, packing is poor and risky, could be broken anytime....
Good product and corresponds to my expectations. Conform to the description I recommend the store
Product was very well packed arrived. There word clearly indicated what you should do before you the screen protector place. The privacy screen is slightly less privacy than my previous but you can not fully meekijken
Came very well packaged, took about over two months to get to me but it finally came in thank you!
This is a good screen protector i like it alot yall should really buy it .
was precies al op die foto maar helaas was ht na een paar dagen een barst in gekomen heel jammer het kwam op 5 aug aan een paar dagen na de werkelijke datum.maar al met al mijn zoon is er blij mee. dank je alie en verkoper
Perfect! Has arrived in less than 15 days
Great I had bought some before got 4 this time so I won’t be ordering so often