We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The clock went more than 90 days that very upset the parcel all the crumpled hours on the charge cost later to unwrite on the work of the clock itself
It was just like the publication, great
The clock is beautiful, so can not connect to any phone, the application does not work
Perfect. At the moment it works very well.
I'm very satisfied
All is well, worthy of tlwar
Class watch to a top price. Unfortunately sent me red gold instead of gold.
Watch very good, this time ordered for wife which is very satisfied. Very good battery-holding leisurely 2 weeks for limited options (without notification with phone). Measurements correct. Recommend
Everything Super came quickly
Good product. Though you can't read the watch in sunshine!!! Shipping took a long time.
Ordered 5.09 and on the Mail received 28.09 hours look beautiful and high quality, but here the functions are very bad!!.. with the phone are badly connected... that is, the connection then it disappears .... the settings disappear... well, the pressure and the pulse is not exactly measured. I am disappointed... yes and the app is poorly translated into Russian... I ordered 5.09 and received on the Mail on 28.09 the clock looks nice and high quality, but the functions are performed very poorly !! .. They do not connect well with the phone... That is, the connection then it disappears... The settings disappear... Well, the pressure and pulse not measured very accurately. I'm supplier... And the app is poorly translated into Russian...
Watch cool but, first spóźniał 4 min, and now got Sie 8 min. sets automatically so there goes nastawić properly hours for the rest I have no objection
Got it all. Everything works all class
Conform to the photo, only problem the application on the phone never opens, so I can not connect it to the phone. Too bad.
Very difficult to use the clock without buttons and with the wrist awakening not always working. I like the design very much but very hard to use. Sliding all the time on the screen like a madman to look at the time. I give you 5 stars because it's not Ali's fault, or I send or something to do with this page. Thank you