SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aliexds (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aliexds.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got it today, so I didn’t have time to try is out, but it is in a perfect condition.
very nice products end super good store
6 adet aldım yaklaşık 15 günde geldi satıcı ilgili 16 TL vergi ödedim
Excellent quality glass. Thanks for the fast delivery. Functions as stated by the store. I will order more
Fast delivery and good condition!! Quality is good!! Thanks store
Compliant product well packaged and arrived rather than expected
A box of potsan ale sclo reception)) I recommend selling
One of the best screen protectors I have ever used, and it has the added benefit of being very private, you won’t be able to see anything from any side so no one next to you can see what you are looking, but it doesn’t block anyone seeing from other angles such as the top. It included all the necessary tools to install the screen protector and it doesn’t leave any bubbles if applied correctly. I rate it.
Fast and reliable! Perfect !
nice
Arrived safely with no damage, quality is pretty good and privately secured.
well packed and great quality!!
All in a better way
Great quality iPhone screen protector! I am very satisfied with my purchase! I will be ordering more soon from this retailer. Delivery time is short, it only took about two weeks to get to my country!
Ordered on 24 Nov 2020, only received today on 11 Jan 2021.. otherwise product seems good..
the product has arrived. looks good. I didn't put it on the phone. the old is still good. I hope it will fit.
Very good I have added screenshots of my phone with the screen protector on looking from different angles and you can not see the screen
I got this for my sister's phone after her last one cracked. these screen protectors are pretty nice. you do need to have a higher brightness to see clearly. the privacy function of it works too. I personally went back to regular screen protectors only for the crispyness of a high resolution screen
A very good product Thank you store a simple amballing but protected in the end super I recommend
The glass fully corresponds to the description, it is easy to install)))).