We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product. highly recommend this store
We are sorry that you can't see what the status is and no button to turn on or turn off called positive is convenient pocket-size!
Good, fast delivery.
Xiaomi Mi A2 does not charge. The phone does not discharge further, but it does not charge.
ok, a voir dans le temps.
Nice power bank , easy to use , warms fast but it does the job - One note: I could'nt track the order but it arrived in time
Corresponds to the description, small, convenient. Once you charge the phone on the way you will be enough.
There was a parcel for a long time, 51 days. The bank works. Looks like in the description, but it turned out to be more compact in size than expected. Purchase satisfied
Does not shows status of the battery level only charging or dead.
Did not come post from Mail that the goods arrived, but managed to find, thanks to communication with the store
It came quickly, it works all the rules, it came fully charged
Very compact. Would like to see USB-C for charging. And also two inputs and outputs for simultaneous charging of two devices simultaneously
A good little compact Bank, for a girl is the most. At a time-one and a half to charge the phone and excellent)
Very fast delivery by TFS. 9 Oct-ordered, 14 Oct-The Courier's call and the order was delivered to the address. Charging is compact, looks quality. Thank you.
The capacity did not measure, without the need. Suits completely. Compact, qualitatively made and packed, delivered by courier. Thank you.
Everything works. Fast shipment and delivery in a couple of days